Job title: Key Account Manager

Location: Remote based

Closing date:

Job Summary:

To identify, build and manage relationships with distribution partners of the Bank with a view to business growth through the formulation and development of Sales and Marketing strategies to achieve set revenue targets.

About us

Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.

Key responsibilities

  • Define business strategy by creating key Intermediary relationships through the identification of new business opportunities to meet or forecast future client needs
  • Form and maintain effective working relationships with senior personnel (including Managing Director / Relationship Directors level) within the Key Accounts, Mortgage Networks and Mortgage Clubs
  • Own and manage relationships specified key firms
  • Collaborate with the Head of Home Finance BDM team to ensure BDM activity is coordinated to fulfil plans agreed with Mortgage Network or Clubs
  • Establish, execute and maintain a regular communications strategy with all distribution partners (face to face, telephone and email)
  • Negotiate and finalise business deals within Gatehouse Bank Shariah-compliant guidelines to effectively market our products
  • Develop a training strategy for our potential and existing partners on the product and service offering from Gatehouse Bank including appropriate customer criteria, terms and relevant procedures
  • Maintain comprehensive records of Client details and relevant pipeline to designated IT systems
  • Conduct and present market research relating to the identification, production and improvement of Gatehouse Bank’s products and procedures, taking into account internal compliance obligations
  • Recommend new products to enhance market penetration
  • Remain cognisant with market trends and competitor propositions
  • Comply with all applicable regulations and laws relating to business development ensuring compliance with the FCA’s Code of Conduct at all times in the execution of duties
  • Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training
  • As the role is national there will be extensive travel required and overnights may be required to effectively discharge the requirements of the role

Required skills & knowledge

  • Advanced Business and Report writing skills
  • Advanced understanding of Mortgage products (Inc. Secured Lending)
  • Risk awareness
  • Regulatory standards awareness
  • Influencing skills (negotiation, persuasion, leadership)
  • Stakeholder Management
  • Internal collaboration with key departments (Compliance, Risk, Operations, Marketing)
  • Awareness of Shariah Banking

Additional Details:

We offer a highly attractive reward package; the typical benefits include:

  • 25 days holiday entitlement increasing with service
  • Pension Plan
  • Private medical insurance
  • Group dental insurance
  • Income Protection
  • Life Assurance
  • Employee Referral Bonus

Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here.


To apply, please send your CV to