Job title: Operational Risk Analyst

Location: London, Milton Keynes or Wilmslow

Closing date:

Job Summary

To effectively manage the Bank’s approach to Operational Risk.

Key responsibilities

  • Support the enhancement of the Bank’s control framework by carrying out assurance of control testing across all functions
  • Test adherence to policies and risk appetite including escalation via appropriate channels
  • Assess the risks associated with 1LoD business line activities and assist in compiling and maintaining a complete control framework for risk management activities. Support the business lines and functions to identify risks from the First Line
  • Provide support with quality reviews, taking a risk-based approach. This could include thematic reviews, regular testing of key controls, independent validation of Quality Controls and Assurance activities performed by the businesses or other methodologies as needs dictate
  • Identify potential operational risks and, where possible, ensure appropriate mitigating actions are in place, including recommendations for remediation, improvement of controls, staff training or coaching. Proactively identify process improvement/best practice and share as appropriate
  • Provide support with remediation of control failures
  • Support the Senior Operational Risk Analyst to develop Key Risk Indicators (KRIs) and risk appetite metrics with divisions in accordance with the Bank’s Risk Appetite
  • Support business areas with Risk & Control Self Assessments to ensure all processes are captured. Create Standard Operating Procedures to support the RCSA output

Skills required

  • Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles
  • Experience using MS Office application such as Word, Excel and PowerPoint
  • Understanding of and compliance with group policies including Conduct Risk
  • Excellent attention to detail with a ‘can do’ attitude and team-oriented work ethic
  • Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience

Job grade: D / Core

About us

Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential property, in addition to sourcing and advising on UK real estate investments.

Additional Details:

We offer a highly attractive reward package; the typical benefits include:

  • 25 days holiday entitlement increasing with service
  • Pension plan
  • Private medical insurance
  • Group dental insurance
  • Income protection
  • Life assurance
  • Employee referral bonus

Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here.


To apply, please send your CV to