Job title: Operations Risk Officer

Location: London or Milton Keynes

Closing date:

Job Summary

To effectively manage the Bank’s approach to Operational Risk

About us

Founded in 2007, we are a challenger bank that operates in accordance with Shariah principles, with offices in London, Milton Keynes and Wilmslow. We offer personal and corporate savings products and finance for UK residential and commercial property, in addition to sourcing and advising on UK real estate investments.

Key responsibilities

  • Support the enhancement of the bank’s control framework by carrying out assurance of control testing across all functions
  • Test adherence to policies and risk appetite including escalation via appropriate channels
  • Assess the risks associated with 1LoD business line activities and assist in compiling and maintaining a complete control framework for risk management activities. Support the business lines and functions to identify risks from the First Line
  • Provide support with quality reviews, taking a risk-based approach. This could include thematic reviews, regular testing of key controls, independent validation of Quality Controls and Assurance activities performed by the businesses or other methodologies as needs dictate
  • Monitor output from all 1LoD areas to identify potential operational risks and, where possible, ensure appropriate mitigating actions are in place, including recommendations for remediation, improvement of controls, staff training or coaching. Proactively identify process improvement/best practice and share as appropriate
  • Provide support with remediation of control failures
  • Support the Operational Risk Manager to develop Key Risk Indicators (KRIs) and risk appetite metrics with divisions in accordance with bank’s Risk Appetite
  • Support business areas with Risk & Control Self Assessments to ensure all processes are captured. Create Standard Operating Procedures to support the RCSA output

Skills required

  • Knowledge of UK banking (Customer Service, Credit. Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model
  • Understanding of Home Purchase Plans
  • Understanding of and compliance with group policies including Conduct Risk
  • Excellent attention to detail with a ‘can do’ attitude and strong team skills
  • Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience
  • Strong communication (written and oral) and organisational skills
  • Skilled communicator with the ability to influence others
  • Knowledge and understanding of risk control arrangements

Additional Details:

We offer a highly attractive reward package; the typical benefits include:

  • 25 days holiday entitlement increasing with service
  • Pension Plan
  • Private medical insurance
  • Group dental insurance
  • Income Protection
  • Life Assurance
  • Employee Referral Bonus

Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Please be advised that we have an appointed recruitment partner, The Curve Group, to manage our recruitment process and give candidates the best possible experience in pursuing a career with Gatehouse Bank. The personal details you have shared with us may be processed by The Curve Group on behalf of Gatehouse Bank. Full details of their Privacy Policy can be viewed here.

Application

To apply, please send your CV to careers@gatehousebank.com