Your online privacy
Certain information that we collect in the course of your using our Site, including your domain name and IP address, your browser version, your operating system, the URL you came from (including third party URLs), the pages you visit within our Site, and the URL to which you go when you leave our Site (including third party URLs).
Gatehouse Bank will only process personal data from you for specified and lawful purposes and any personal data that Gatehouse Bank obtains will be processed fairly and lawfully.
When we ask you for personal information online it will only be in response to you actively applying for or using one of our online products or services.
You can find full details of how we use customer information here.
What cookies are
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.
This website uses both session and persistent cookies.
Cookies that are essential for us to provide a product or service you have requested and to provide a secure online environment. Without cookies we are unable to provide some products or services that you might request. Other 'essential' cookies keep our website secure. Even if you say “No” to cookies on this website we'll continue to use these 'essential' cookies.
Essential cookies are used to deliver interactive services, such as:
- online banking
- product applications
- web chat
- maintain online security and protect against online fraud
Performance Cookies: Tracking website performance
These cookies collect aggregated information and are not used to identify you.
The analytics cookies we use include:
- _ga (Google Analytics)
- _gid (Google Analytics)
- _hjClosedSurveyInvites (Hotjar)
- _hjDonePolls (Hotjar)
- _hjMinimizedPolls (Hotjar)
- _hjDoneTestersWidgets (Hotjar)
- _hjMinimizedTestersWidgets (Hotjar)
- _hjIncludedInSample (Hotjar)
- _hjShownFeedbackMessage (Hotjar)
Functionality Cookies: Giving you a better online experience
These cookies remember your preferences and tailor the website to provide enhanced features. Without these cookies, we cannot remember your choices or personalise your online experience.
We use this type of cookie to:
These cookies are usually third-party cookies from marketing partners used to deliver adverts relevant to you and your interests. These cookies can track your browsing history across websites. If you wish to prevent this type of cookie, you may do so through your device’s browser security settings.
Third Party Advertisers. Gatehouse Bank will not disclose, rent or sell any sensitive information about you to any third party.
Cookies in emails
How to control and delete cookies
If you don't want to accept cookies in emails, you can set your browser to restrict or reject cookies, or you can close the email before downloading any images or clicking on any links.