See our current job opportunities here

A rewarding career

At Gatehouse Bank, we foster our talent, through ongoing learning and development. We support our colleagues to take on more responsibility, expand their skill set and encourage collaborative working across teams. We are committed to staff well-being and engagement and offer competitive salaries and a highly attractive reward package.

Typical benefits include:

  • 25 days holiday entitlement increasing with service
  • Generous pension plan
  • Private medical insurance
  • Enhanced maternity and paternity package
  • Dental cover
  • Income protection and life assurance

Diversity

We believe that diversity fuels our creativity and connects us to the communities we serve. Gatehouse Bank must be a company where everyone, regardless of who they are or where they come from, can contribute on equal terms and has the opportunity to succeed. We are committed to recruiting and retaining a diverse workforce that reflects our diverse customer base. At Gatehouse we are working together to create an inclusive workplace. We’re a British Shariah-compliant bank, and we are here for everyone.

Work-life balance

We appreciate that within the diverse talent pool we wish to attract and retain, there are a high percentage of parents and others with caring responsibilities, as well as those with interests and aspirations that impact how they wish to use their time.

Flexible working appeals to many, and providing it works in the interests of our business as well as our employees, we recognise that it can be a win-win solution for both parties. Depending on your role, we are open to considering a variety of flexible working solutions including job sharing, part time roles and remote working.

Our people

We're from a broad range of backgrounds and perspectives, bringing a real wealth of knowledge to the table. We deliver the very best products and experience for our customers because our expertise underpins everything we do.

"We’re a group of passionate people, sharing and combining our banking experience so we can do the best work in the best way. Curious, perceptive and inventive - we're not afraid to challenge the norm and do things differently."

– Charles Haresnape, Chief Executive Officer

Meet our team

Our Values

Respectful

Respectful

We are transparent and socially responsible.

We aim to create a healthy and respectful culture where colleagues feel comfortable sharing their ideas, concerns and feedback.

We have a responsibility to operate morally, and in accordance with Environment, Social and Governance (ESG) criteria to deliver meaningful change for our Customers, Colleagues and Communities.

Open

Open

We encourage an environment that appreciates diversity and values inclusivity.

We encourage open and honest communication with our customers and colleagues.

We recognise the importance of listening so that every customer and colleague feels respected.

Collaborative  

Collaborative  

We celebrate our successes and differences, drawing on each other’s strengths to support one another.

We embrace collaboration and all colleagues are responsible for their actions, behaviours, performance and decisions.

We work as one team to take things to the next level and achieve more together.

Job opportunities at Gatehouse Bank

Support Officer Direct Home Finance London, Milton Keynes, Wilmslow, Birmingham

Job Summary

The purpose of this role is to support the administration of all legal due diligence as applicable to home purchase plan cases and assist in the preparation of them for completion, following all Risk and Compliance procedures applicable within Gatehouse Bank Plc. Communicating with various internal and external stakeholders through the completion journey, working alongside the case managers to set service level agreements, all the while being mindful of the customer experience.

Closing date:

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Customer Service Adviser -12 Month FTC Milton Keynes

Job Summary

The purpose of this role is to be responsible for the entire customer journey for all post completion customers. This includes supporting our customers during their on-boarding, managing day to day enquiries, dealing with specific requests for support. It includes supporting some of our key business processes including product transfers, redemptions and additional lump sum payments. Upholding excellent quality standards and providing customer centric support.

Closing date:

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Completions Support Team Leader Milton Keynes

Job Summary

The role will work closely in conjunction with the Head of Home Finance Underwriting, Completions Support Administrators and Pre-Offer Teams to support the smooth transition of Home Finance applications through the process with specific responsibility for the overview of the completion stage.

Use experience and skills to lead and support the team in assessing and managing new business (Post offer) applications through to completion in Home Finance within agreed SLAs whilst adhering to the Banks Credit Risk and KYC governance and guidelines.

Support the team in managing the overall customer journey, conversations and communications with brokers, Solicitors, and internal colleagues effectively.

Closing date:

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Compliance Officer FTC 6 months London, Milton Keynes or Wilmslow.

Job Summary

To support the Head of Compliance in ensuring the Bank adheres to its regulatory responsibilities by providing appropriate compliance advice and oversight over the Bank’s operational environment. This will be provided through advisory support and compliance monitoring reviews.

Closing date:

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Mortgage Adviser for Home Finance London, Milton Keynes, Wilmslow or Birmingham

Job Summary

A Mortgage Adviser provides customers (UK/Expat/International) with a full advice and recommendation service for Home Finance working in accordance with the Banks values, scope of service, regulatory and compliance requirements whilst maintaining excellent customer satisfaction.

Closing date:

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About Gatehouse Bank

We’ve been around since 2007, with teams based in London, Birmingham, Milton Keynes and Wilmslow. We’re the fastest growing bank of our kind in the UK, and are a subsidiary of Gatehouse Financial Group Limited.

We’re authorised by the Prudential Regulation Authority (PRA) and regulated by the PRA and the Financial Conduct Authority (FCA).

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