Contact Us

Home Finance & Buy-to-Let

Home Finance & Buy-to-Let: New Customers

New customers can contact us through our online enquiry forms or by telephone.

Online Enquiry Forms:

• Home Finance enquiry form
• Buy-to-Let enquiry form

Telephone Number:

+44 (0)8000 353 050 (Mon-Fri, 9am-5pm)

Home Finance & Buy-to-Let: Existing Customers

Get in touch on:

• +44 (0)8000 293 994 (Mon-Fri, 9am-5pm)
• gatehouse.servicing@gatehousebank.com
• Postal address: Gatehouse Bank, PO Box 79724, London, EC2P 2TR

Savings

Savings Customer Services:

• +44 (0)345 600 3350 (Mon-Fri, 9am-5pm)
• info@gatehousebanksavings.com
• Postal address: Gatehouse Bank, PO Box 861, Wallsend, NE28 5BP

Supporting our Customers

Looking after our customers is a key priority here at Gatehouse Bank. If you are a customer who is facing financial difficulty, needs assistance or has had a change in circumstance, we have a dedicated section which provides useful information on how we can help you. There is also useful information on fraud awareness and keeping safe online. Find out more here.

Commercial Deposits

Get in touch with our treasury team:

+44 (0)20 7070 6057
Please use our online enquiry form

Media contact

Rachael Snelling
rachael.snelling@gatehousebank.com
+44 (0)7985 334 570

Melissa Economou
melissa.economou@gatehousebank.com
+44 (0)7507 873 207

Please note: Our communications team doesn’t have access to customer details and unfortunately can’t help with customer enquiries.

Contacts for intermediaries