THIS SECTION IS FOR PROFESSIONAL INTERMEDIARY USE ONLY

***New Business Enquiries and Application Processing Timescales***

Unfortunately, due to an unprecedented level of demand for our home finance products and to help manage our service levels for existing applications, we are currently unable to accept new home finance applications.

For existing applications, we are presently processing:

  • New applications signed on 17 August
  • Task responses received on 15 September
  • Valuations received on 16 September

We are working hard to improve our service and will regularly update this message to keep you up to date with our latest position. Please continue to help us by providing all requested information and uploading documents to individual tasks when you have everything you have been asked to provide for the customers application. Thank you for your ongoing support.

Temporary withdrawal of Buy-to-Let and Home Purchase Plan products

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Gatehouse Bank – Helping your Foreign National and UK Expat clients

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Feedback from our brokers ...

“The service I received was excellent. Very quick and efficient and you went out of your way to be as helpful as possible. My client is very happy.”

– Mike S, Horsham

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“One of the few lenders who continued lending and supported brokers throughout lockdown. A lender who will lend where others will not. A great team who are really helpful. And the BDM's are fantastic and always there to help no matter the time of day. Truly recommended!”

– Joe M, Manchester

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“Great service overall was impressed with support provided to get the case through. Special thanks to the broker manager who went out of her way to help me with this case and the broker assistant who was always there for any support needed. This is a good example of working as a team.”

– Ozkan O, Worcester

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“Just wanted to reach out and say how helpful the broker assistant has been lately with a couple of cases that were driving me up the wall!! Friendly, helpful and pro-active. I really appreciate it!”

– Shaz A, Cardiff

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“Thank you so much with your help on this one and your patience with me at the moment ... I do really appreciate all of the help and quick responses you have been providing!”

– Rebecca P, Manchester

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Shariah Residential Property finance explained

There are key differences between Shariah-compliant residential property finance and conventional property finance. Learn what they are and how it works in practice.

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