Change to the finance Offer validity period and application packaging process

We can confirm that the validity period for our finance Offers has changed to 4 months with effect from today. All Offers issued from today will be subject to this change. On expiry of a finance Offer, a new application will need to be submitted on current products and new fees will apply. The Valuation Report will be valid for the period of the finance Offer.

In addition, if an application has not been satisfactorily packaged in accordance with our packaging guidelines, we will remove the application from the portal after 14 days of receipt of the signed application (previously 30 days) and if required, a new application will need to be submitted on current products and new fees will apply.

These changes are reflected in our criteria guides here and our Home Finance Application Process here.

To review our current service levels, click here.

Our product range is available to UK residents, UK Expats, International residents and UK registered corporate entities looking to purchase or refinance property in England and Wales. Our full range of products can be found here.

If you have any queries or require further information and support with packaging Finance Applications, our team remains available via phone and email, details of which can be found here.

Thank you for your continued support.