Intermediary News

Temporary withdrawal of Buy-to-Let and Home Purchase Plan products

Over the past few weeks, we have seen an unprecedented level of demand for our Home Finance products. In light of this, we have taken the decision to temporarily withdraw all Buy-to-Let and Home Purchase Plan finance products from sale at 5.00pm today (Tuesday, 16 August).

Whilst we understand that this will cause some inconvenience for you and your customers, we believe that these changes are the right thing to do, in order to manage the service levels we are able to provide.

Any valid DIPs that you wish to progress must proceed to a fully packaged application, including the customer's signature, and be received via our online application system by 11.59pm on Thursday, 25 August. Cases received that are not fully packaged or remain unsigned after this date, will not be progressed.

We will continue to manage all existing cases as quickly as possible and your BDM remains available to assist you and discuss any queries regarding the changes outlined above.

Please note, due to the temporary withdrawal of our Home Finance product range, we are currently not accepting registrations for new Intermediaries.

We apologise for any inconvenience caused and thank for your continued support.