Job title: Compliance Officer

Closing date: 30 April 2025

Key responsibilities

The role holder will be part of a wider Compliance Team who, working closely with other Risk teams form part of the Bank’s second line of defence (2LOD).

Specific duties may differ between individual Compliance Officers to support team and business needs as agreed with the Head of Compliance and Compliance Manager; however, duties may include:

Compliance Framework/Strategy:

Provide input and recommendations to the Head of Compliance, or Compliance Manager in relation to the compliance strategy, compliance framework and monitoring plan for the Bank, including in relation to key risks and future potential challenges.

Collation and validation of MI to inform compliance reporting to Bank committees and senior management in relation to regulatory risk.

Represent the Compliance Team to deliver information as required to key stakeholders by standing in as compliance representation in committees directed by the Compliance Manager or the Head of Compliance.

Support in the collation and validation of information to report to the Regulator, such as regulatory reporting and/or information requests.

Advisory/Project Support:

Demonstrate good knowledge of relevant regulations, handbooks, sourcebooks, and industry best practice as is applicable to the business model of the Bank including but not limited to PRA, FCA (including but not limited to PRIN, SYSC, MCOB, BCOBs, DISP, T&C, TCF and Consumer Duty, SMCR and Conduct Risk), Financial Crime and GDPR.

Provide Compliance SME (subject matter expert) support to projects across the Bank with a regulatory impact, providing appropriate regulatory guidance and challenge as appropriate.

• Review, investigate and provide support and guidance on referrals to the Compliance Team such as in relation to financial promotions, customer communications and dependent upon role, PEP escalations, Conflicts of Interest, Gifts and Entertainment and Suspicious Activity Reports.
• Undertake horizon scanning of new regulatory impacts on the Bank, reporting MI as required. Liaising with affected business areas as required to ensure key changes and risks are understood and mitigated.
• Creation and ongoing maintenance of Regulatory Policies and departmental procedures, to ensure they are up to date, reflect current regulatory expectations and are easily understandable for all colleagues across the Bank.
• Deliver ad-hoc, bespoke and ongoing training to ensure employees have a sound understanding of their regulatory responsibilities. This includes reviewing mandatory regulatory training modules.
• Assist in the investigation of incidents/breaches. Providing advice and guidance to relevant business areas as to the regulatory impact and challenging steps to be taken to mitigate the risks to ensure they are appropriate.

Assurance/Compliance Monitoring:

• Undertake compliance monitoring reviews (including sample checking and/or Thematic Reviews) to obtain assurance as to the Bank’s adherence to regulatory requirements in accordance with the agreed Compliance Monitoring Plan and following the Bank’s Compliance Monitoring Methodology. This includes ensuring regulatory compliance and delivery of good customer outcomes or areas of foreseeable customer harm are identified and clearly reported.
• Identification of actual and potential compliance risks or breaches that could crystallise across the Bank, reporting via Incident Management process where required.
• Follow up, track and report progress undertaken by fist line (1LOD) in respect of compliance monitoring and audit remedial actions.

Financial Crime:

• Assist in ensuring the Bank remains fully compliant in discharging its AML obligations and to identify any instances of financial crime, fraud, bribery and corruption, or conflicts of interest.
• Advise the business on proposed activities and the regulatory impact from a financial crime perspective, liaising with the DMLRO, to escalate issues identified.

Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training.

Skills required

• Advanced understanding of home purchase plan products (inc. Secured financing), and unregulated home finance business.
• Risk awareness of issues identified for escalation, proposing resolutions.
• Regulatory standards awareness
• Stakeholder management, fostering a good working relationship with compliance colleagues across multiple sites.
• Strong business report writing and presentation skills.
• Strong organisational skills.
• Strong influencing skills (negotiation, persuasion, leadership).
• GCSE English and Maths (or equivalent).

Beneficial skills and qualifications

• Understanding of Shariah Banking.
• ICA (or equivalent) qualification in Compliance, Risk and/or Governance, or working towards.
• Certificate in Mortgage Advice and Practice (CeMap) or working towards.