Looking after our customers is a key priority here at Gatehouse Bank. This section of our website is here to support our customers with their finances as well as providing information on to how to keep safe online.

Customers Facing Financial Difficulty

For existing customers facing financial difficulty or are worried that you may do, we are here to support you and keen to talk to you to find a suitable solution. We encourage any customer that is facing financial difficulty to contact us via email or phone. Further information and additional guidance can be found here.

Fraud Awareness and Keeping Safe Online

At Gatehouse Bank, keeping your money and data safe is one of our top priorities and we encourage all our customers to be aware of potential dangers. Everyone who uses the internet and other digital platforms is at risk of falling victim to online criminals and needs to be alert to the threat they pose. Learn more here.